Privacy Policy
Privacy Policy for Webco Tools
Webco Tools (“we”, “us”, “our”) is committed to protecting your privacy and the conGdentiality of your personal information. We operate in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”), and other applicable privacy laws. This Privacy Policy outlines how we collect, use, disclose, and secure your personal information when you use our website [www.webcotools.com].
By accessing our website or using our services, you agree to the practices described in this policy.
Webco Tools is a trusted supplier of precision measuring equipment, durable mining tools, and high-quality spirit levels in South Africa. Our website provides product information, customer support, and online communication channels to better serve our clients in the engineering, mining, and construction sectors.
We may collect the following types of information:
3.1 Information You Provide Directly
Fullname
Company name and position
Email address and phone number
Deliveryorbillingaddress
Productenquiriesororderdetails
Communicationviacontactformsoremails
3.2 Information Collected Automatically
IP address
Browser type and operating system
Pages visited on our site
Date and time of visits
Device and identifiers
Referring site or search terms
We may use cookies and analytics tools to gather this data.
Weuseyourinformationto:
Respond to your enquiries and provide support
Deliver quotations, invoices, or product information
Process orders or transactions
Improve our product offerings and user experience
Send marketing updates (only if you opt in)
Fulful contractual or legal obligations
We may share your information with:
Our internal stafff or order processing or customer support
Third-party service providers (e.g. ,couriers, IT support, web hosting)
Legal or regulatory authorities when required by law
We do not sell or rent your personal data to any third parties.
6. Your Rights Under POPIA
Under POPIA, you have the right to:
Access your personal information
Request correction of inaccurate data
Object to processing incertain circumstances
Request deletion of your data (unless legally required to retain it)
Lodge a complaint withthe Information Regulator
To exercise any of these rights, contact us at the details in Section 11.
We retain your personal information only as long as necessary for business purposes or as required by law. Once no longer needed, data will be deleted or anonymized securely.
We use industry-standard security measures to protect your data, including:
Encrypted communication (SSL)
Firewalls and intrusion detection
Access controls fo rinternal staff
Secure data storage
Our website uses cookies and similar technologies to:
Improve functionality and navigation
Analyze website tracking
Offer relevant product promotions
You can manage or disable cookies via your browser settings.
If we store or process data outside of South Africa (e.g., via international cloud providers), we ensure adequate safeguards are in place, such as binding contracts or compliance with recognized standards.
For questions or to exercise your rights under this policy:
Webco Tools PTY LTD
Unit 14, Gateway Industrial Park, 21 Graniet Rd, Jet Park, Boksburg, 1459
Email: rupert@webcotools.com
Phone: +27 087 088 5272
Attention: Privacy Compliance Officer
This Privacy Policy may be updated from time to time to rehect legal or operational changes. We will post updates on this page and update the "Effective Date" accordingly